FAQ

How often should I visit the dentist?

You should visit us at least twice a year for cleaning, and once for periodic exam. A dental exam can reveal early signs of decay and disease that you may not see or feel. Catching these conditions early can help control them before them get worse and harder to treat.

Do I need to arrive early for my first appointment?

Yes. Please arrive 10-15 minutes early to fill out any remaining patient forms electronically in office, or you may complete them from your device online by clicking here!

How long will my first appointment last?

It varies, but please plan on 1 to 1.5 hours for the first visit.

What is included in my first visit?

Your initial appointment will consist of a comprehensive exam, necessary x-rays, oral evaluation and photos. During your visit we explain your diagnosis and treatment options.

How long is cleaning appointment?

Approximately 1 hour. It is performed by Hygienist, and it includes, oral cancer screening, periodontal evaluation, plaque and tartar removal, scaling with ultrasound, polishing, flossing, oral irrigation, or fluoride application which protects against cavities and over sensitivity. It also includes oral hygiene instruction. It is recommended to professionally clean your teeth before starting any treatments.

What do I need to bring to my first appointment?

Please bring the following items with you to your appointment:

  • Valid ID with picture, i.e. drivers license, Military ID or State ID, passport, etc.
  • Dental Insurance Card (if applicable),
  • If you have dental insurance, give us your insurance information prior to your appointment so we check your benefits. This will save time and allow us to help you process any claims,
  • A list of medications you are presently taking,

IMPORTANT: A parent or guardian must accompany all patients under 18 at the consultation visit.

Do I need to Bring X-Rays?

If your previous dentist has taken recent x-rays (within 6-months), you may request that they forward them to our office. If there is not enough time, please pick them up and bring them to our office. If additional films are necessary, they can be taken at our facility.

How do I pay for my services?

We accept Check, Visa, MasterCard, American Express and Discover. We also offer no interest payment plan, (up to 12 month) and extended payment plan.

We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance.

What is my co-payment and insurance coverage?

  • We take major PPO dental insurance plans,
  • All estimated co-payments are due when services are rendered. We will provide you with an estimate of your co-payment prior to our during your visit,
  • Our office will not enter into a dispute with insurance company over a claim, although we will provide necessary documentation your insurance company requests to sort out any confusion or questions that may arise. It is ultimately your responsibility to resolve any type of dispute over payments made or not made by your insurance company.

If you have questions regarding your account, please contact us at (925) 939-9177. Many times, a simple telephone call will clear any misunderstandings

What is your cancellation Policy?

There may be $75 fee for any missed appointment without 48hr notice.

When Should I do Whitening?

The absolute best time to bleach your teeth is before your dentist takes a final impression and picks a shade for your crown(s). This will allow him to pick a better shade for your crown. Sometimes patients wait until after their crown is finished to bleach their teeth, but this only works if the crown is noticeably lighter than a patients tooth prior to whitening. Although I sometimes do go along with this idea and choose a slightly lighter shade for a crown, it is clearly does not allow for the most predictable outcome.

Given the degree of difficulty involved with making a “natural” looking anterior crown restoration, clearly a good result is more achievable if the patient bleaches their teeth and then waits at least two weeks after before their dentists picks a shade to send to the lab.

After a crown is placed adjacent to freshly bleached teeth, We recommend¬† a new custom-whitening tray fabricated so they may perform “touch ups” down the road, when needed.

What is plaque?

Plaque is a sticky, clear film, which forms every day on teeth from food debris and bacteria. If plaque is not removed, it can lead to gum disease and cavities. Regular dental check ups, along with brushing and flossing every day, can help prevent plaque buildup on teeth. In addition, avoiding sugary snacks and eating a balanced diet can help control plaque.

What is periodontal (gum) disease?

Periodontal disease begins when the bacteria in plaque (the sticky, colorless film that constantly forms on your teeth) causes the gums to become inflamed.

In the mildest form of the disease, gingivitis, the gums redden, swell and bleed easily. There is usually little or no discomfort. Gingivitis is often caused by inadequate oral hygiene. Gingivitis is reversible with professional treatment and good oral home care.

What are the signs of periodontal disease?

The following are some of the signs of periodontal (gum) disease, and you should contact us if you experience any of these:

  • Gums that bleed while brushing
  • Red, swollen or tender gums
  • Bad breath that doesn’t go away
  • Loose teeth

What can I do about bad breath?

Many different types of bacteria live, work, and play in your mouth. They hide in the spaces between your teeth and gums, and in the deep crevices of your tongue. They eat food left on your teeth after meals. Feasting on these “leftovers “, bacteria pour out volatile sulfur compounds. These volatile sulfur compounds give breath its foul smell.

Regardless of the cause of your bad breath, good oral hygiene and regular checkups to the dentist will help reduce it. Brushing and flossing will eliminate particles of food stuck between your teeth, which emit odors. Finally, make sure to brush your tongue regularly to eliminate any residue.

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